Who is Bematech & Global Presence

Bematech is a leading commercial automation company, delivering POS and KDS hardware, solutions, services and training to increase efficiency in the Retail and Hospitality industries. With offices around the globe, Bematech provides the world with leading business automation systems.

Bematech has over three decades of Point of Sale expertise in the United States with a global presence covering over 37 countries.  Bematech prides itself on providing complete hardware and software solutions to meet your POS and Kitchen Display Systems (KDS) needs. The company offers top-notch manufacturing, warehouse and technical support within the United States. Bematech is a one stop shop servicing a wide range of customers from SMB to enterprise businesses. Providing tailored POS solutions to help automate your business and increase your bottom line.

International Division Overview

Logic Controls was established in 1982 and is a leading US-based hardware provider of Kitchen Display Systems (KDS), All-in-One systems, retail hardened computers, and Point of Sale peripherals. By delivering high performance products with exceptional reliability, functional flexibility, and versatility, Logic Controls built a solid industry reputation in retail and hospitality industries. For the past 28 years, Logic Controls single-source hardware solutions has advanced the operating process and enhanced the efficiency and effectiveness for over 5,600 businesses. As Bematech’s business continued to grow in Latin America, the company began seeking opportunities to expand their market share in North America. Logic Controls had already established themselves a well-received reputation for their Point of Sale and Kitchen Display System hardware solutions in the early nineties. The Logic Controls acquisition in 2009 enabled Bematech to expand their footprint and become a global leader in both the Retail and Hospitality industries.

Testimonials

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Marty Ernst, Technology Manager, Kentucky Kingdom

Kentucky Kingdom, formerly Six Flags, is located in the heart of Louisville just 10 minutes from downtown. Under new ownership Kentucky Kingdom began to look for updated point of sale systems.  The business is seasonal, running from April through September so they needed units that would be able to stand up to demanding retail and food service environments, plus be easy to move and store for the fall and winter months.

“Bematech All-in-Ones are less susceptible to liquid affecting the unit and use minimal counter space in our shops and food service locations.”
2018-10-26T19:44:18+00:00
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Bematech All-in-Ones are less susceptible to liquid affecting the unit and use minimal counter space in our shops and food service locations.
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Jamie Dowling, Owner, Speakeasy, Long Beach, NY

Speakeasy has been a favorite neighborhood bar and grill for residents in Long Beach, New York since its inception in 2007. After struggling with outdated hardware and software that held back the flow of ordering and was a cause of frustration for the staff, Speakeasy’s owner, Jamie Dowling, decided to make a change.

“We chose Bematech’s hardware (point of sale terminals and cash drawers) because of their reputation and the excellent recommendation Long Island POS had supplied to us.”
2018-10-26T19:40:18+00:00
speakeasy
We chose Bematech’s hardware (point of sale terminals and cash drawers) because of their reputation and the excellent recommendation Long Island POS had supplied to us.
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Dennis, Owner Calda Restaurants, Long Island, NY

Established in 1972, Calda Restaurants has been a favorite Italian eatery in Long Island, NY. Responsibility and accountability is something a POS is equipped to assist a business with. Dennis, the owner, talked about the many improvements he and his staff experienced when moving from handwriting their orders to a POS system.

“Before our system it was very hard to administer responsibility of handwritten orders; read handwriting; and adding to an order or taking something off after the paper had been passed through the kitchen was impossible. Now with our POS each server has their own access code and all orders are computerized so the process is seamless.”
2018-10-26T19:32:28+00:00
calda
Before our system it was very hard to administer responsibility of handwritten orders; read handwriting; and adding to an order or taking something off after the paper had been passed through the kitchen was impossible. Now with our POS each server has their own access code and all orders are computerized so the process is seamless.
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Mike Figueroa, Director of Operations, ACR Systems, Inc.

With the KitchenGo Premium software, hospital food preparation teams have better routing, control, and visibility of the meal orders because they are all electronically managed in a first-in, first-out sequence. From a production standpoint, the kitchen display system will help balance the workload between stations and prioritize orders by status, destination and number of items.
2018-10-26T19:47:23+00:00
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With the KitchenGo Premium software, hospital food preparation teams have better routing, control, and visibility of the meal orders because they are all electronically managed in a first-in, first-out sequence.
LongIslandPOS

Vinny DePalma, Long Island POS

“We like using Bematech equipment because of the great warranty and MSRP for our customers. Best bang for your buck and we don't have to worry about getting replacement parts because it’s covered under the warranty. The units are also very easy for a technician to work on. We have implemented a lot of different models of printers, AIO units, cash drawers, etc. in some of the busiest restaurants/bars in Long Island and NYC and they can depend on the hardware to keep their businesses running at their normal flow.”
2018-10-26T19:42:44+00:00
LongIslandPOS
We like using Bematech equipment because of the great warranty and MSRP for our customers. Best bang for your buck and we don't have to worry about getting replacement parts because it’s covered under the warranty.
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Mike Figueroa, Director of Operations, ACR Systems, Inc.

ACR Systems, Inc., a POS and payments processing software provider and hardware provider located in Jacksonville, FL, has been providing Bematech hardware to their customers for over 10 years.

“Bematech offers a hardened industrial thin client computer, their All-In-One product, that is resistant to dust and heat, and is capable of operating in harsh environments. Point of sale is a harsh environment and Bematech thin clients have proven themselves with nearly zero downtime in several thousand implemented lanes.  The nearly zero downtime sells the product; our customers need reliability to have greater productivity, which in turn, creates greater profitability.”
2018-10-26T19:46:49+00:00
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Bematech offers a hardened industrial thin client computer, their All-In-One product, that is resistant to dust and heat, and is capable of operating in harsh environments.

Mission

Revolutionize businesses by providing smart solutions to the Hospitality and Retail industries.

Vision

Maximize business efficiency by providing the best Point of Sale and Kitchen Display System solutions to SMB worldwide.

Our Values

  • Automation: Time efficient and cost effective solutions to automate business processes.
  • Excellence: Quality service and product support delivered to every Bematech solution customer.
  • Collaboration: Partnerships with key businesses to provide total system solutions across every vertical.


Our History

1989
Marcel Martins Malczewski and Wolney Edirley Gonçalves Betiol develop a project related to matrix printer systems;
1990
Founding of the Company within Incubadora Tecnológica de Curitiba (“INTEC”);
1991
The Company received support from a group of investors that transformed Bematech into a private corporation and initiated the implementation of its corporate governance model by creating a board of directors;
1993
Bematech began a long cycle of growth and began having its financial statements audited by an external audit firm. The Company entered into a supply contract with a large Brazilian company to provide a large order of mini-printers;
1994
Bematech began selling its mini-printers in the Original Equipment Manufacturer (“OEM”) regime;
1995
The Company created a special sales force consisting of branches, software developers and providers of technical services;
1996
Bematech issued debentures convertible into shares that were totally subscribed by BNDESPar;
1998
The Company created the program Bematech software partners (“BSP”) in order to give technical and marketing support to developers of software for retail applications;
1999
BNDESPar converted its debentures into shares and transferred these to Brazil 21, which was founded with capital provided by BNDESPar and is managed by Dynamo Venture Capital;
2000
Bematech amended its bylaws and its shareholder agreement to adopt certain corporate governance practices required by the Novo Mercado of Bovespa, resulting in: (i) the amendment of the composition of its board of directors and the inclusion of an independent director; (ii) the authorization of tag along rights for all of its shareholders, creating equal protections for all shareholders in cases of change of control; and (iii) the stipulation that conflicts are to be resolved through arbitration;
2002
The Company supplied 75,000 printers to the electronics factory winning the bid of the Tribunal Superior Eleitoral Brasileiro;
2003
The Company created Bematech University;
2004
Bematech developed Plan 2007 aiming at transforming its company into a “one-stop-shop” able to provide integrated solutions for retail;
2006
The Company launched the program Bematech Varejo Total (“BVT”), broadened the program Bematech Software Partners and implemented the program Bematech Mais Valor. Additionally, Bematech acquired the total capital stock of GEMCO and 51% of the capital stock of GSR7, consolidating its position as a complete solutions provider;
2007
In February 2007, the Company acquired the remaining 49% of capital stock of GSR7, except for five shares. In April, the Company made the IPO, with gross proceeds of R$270.0 million;
2008
Acquired W2M, a supplier of applications for retail solutions. It purchased Logic Controls, a U.S. company specialized in the development of automation equipment for the hospitality segment; and MisterChef and Snack Control, Brazilian food service market leaders. It also acquired control of CMNet, a leader in hotel management systems market;
2009
Merged the acquired companies, improved its distribution system and strengthened the international area. At the end of the year, a new CEO was named to take over command of Bematech;
2010
Launched a new brand, strengthening its positioning as a provider of complete technology solutions for the retail sector. Its portfolio was expanded through hardware launches, while the consolidation of infrastructure led to significant productivity and efficiency gains in the software division. It was named as the Top 10 company in the retail automation market worldwide (Analysis : Mercado POS)
2011
The company initiated a restructuring process that focused on improving employee qualifications and generating value, while retaining its strategic vision;
2012
It began a process to transform the company into a more market oriented organization. It acquired the remaining 49% of CMNet and continued to implement its strategy of offering retailers end-to-end solutions, with a special focus on innovation and technology. This year also saw an improvement in Company profits and an improved company share price;
2013
In 2013, the Company focused on the integration of hardware, software and services, by selling a complete solution and materialized the change of focus, from product to market. Investments in research and development brought new solutions to the market. In addition, the architecture was structured to absorb the companies acquired in the past, ending a cycle of improving the integration model and the capture of synergies. Again, 2013 was marked by the Company’s improved profitability and appreciation its stocks;
2014
In 2014, Bematech concluded the phases required to be in conformity with the new business model, migrating from a hardware, software and services provider, focused on product, to a complete and innovative technological solutions provider to the Retail, Food Service and Hospitality vertical segments, concerned with the market. The Company resumed the M&A market with two well-structured operations, which allowed to expand the market in the Hospitality vertical segment, with the acquisition of RJ Participações and acquire cutting-edge technology to integrate the point-of-sale with clients’ back office through the acquisition of UNUM Tecnologia;
2015
Bematech is acquired by TOTVS. The merge between Bematech and TOTVS is based on one important goal: providing excellent service for their clients. With the approval from The Brazilian Administrative Council of Economic Defense (CADE), the two players now form the largest and most complete retail business solution provider in Brazil. The retail sector is one of the largest in the Brazilian economy, accounting for more than 50% of the 4.6 million businesses in Brazil, according to the Brazilian Institute of Geography and Statistics (IBGE);