Bematech Blog

How to Keep Up With Wants and Needs of Generation Z Consumers October 26, 2016

Just when you finally had a handle on how to cater to baby boomers and millennials, Generation Z is debuting as an important demographic. These consumers born between approximately 1995 and 2010 comprise 25 percent of the U.S. population and pack a collective annual purchasing power of $44 billion. There are characteristics of Generation Z…

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Secrets for Winning Over Any Type of Restaurant Customer October 12, 2016

In some ways, the needs of every type of restaurant customer are the same, whether they’re enjoying a meal on the premises or off-premises. For example, customers who are dining in or ordering food for delivery or takeout always want food that looks and tastes great. However, each type of restaurant customer has different priorities…

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Restaurant Technology Trends to Watch in 2017 October 5, 2016

Restaurant operators must remain on top of trends if their operations are to remain competitive, whether they’re related to food, business — or technology. Here are three new restaurant technology trends to watch as 2017 draws near. Chatbots Chatbots leverage artificial intelligence to communicate in a bidirectional manner, holding text-based conversations with users without any…

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Improving Restaurant Customer Service September 28, 2016

Whether you own or manage a quick service restaurant or a fine dining establishment, ramping up the level of restaurant customer service will keep people coming back. Diners are looking for a great experience as much as an enjoyable meal, and service can make the difference in meeting versus exceeding sales goals, because satisfied customers…

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Control Rising Labor Costs from Overtime Laws and Minimum Wage Increases with POS September 16, 2016

With new federal overtime laws taking effect soon and minimum wage changes on the horizon for many, restaurateurs and retailers are crunching the numbers to understand the impact the new rules will have on their businesses. If the numbers aren’t adding up to show profits, you may be looking for ways to operate more efficiently…

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The Importance of POS-Agnostic, Data-Driven Decisions September 9, 2016

It’s no secret that consumers are becoming increasingly selective, gravitating more than ever toward stores and restaurants where they have the best customer experiences. Coupled with increasingly demanding customers is growing competition, creating an environment that compels merchants to exercise greater care when formulating business strategies. Regardless of the Point of Sale (POS) system in use,…

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Kitchen Display System: A Necessary Ingredient for Restaurant Success August 31, 2016

Successful restaurant operators look for the best ingredients so they can serve great menu items. A restaurants’ potential for success, however, also depends on the right technology “ingredients” that make operations efficient and contribute to a healthy bottom line. A kitchen display system falls into that category because of the benefits it provides, including: 1….

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Why Your Competitors Are Using Mobile POS in Their Restaurants August 16, 2016

If you’ve been at any of your competitors’ restaurants lately, you may have noticed mobile Point of Sale (POS) systems and solutions. More and more restaurants are deploying mobile POS after realizing the many benefits it offers, such as: Increased order-taking efficiency and accuracy. With mobile POS, wait staff can efficiently and accurately take orders…

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How to Handle Olympic-Sized Stadium POS Challenges August 10, 2016

Throughout the year, stadium concession businesses work to serve their customers in the most efficient ways possible, quickly getting them what they need during breaks in the action, whether they’re spectators at the Olympic Games, The COPA America Centenario global soccer tournament, or even a local Little League tournament. The right stadium Point of Sale…

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Drive Sales with Third-Party Online Ordering for Restaurants July 27, 2016

Online ordering for restaurants is a trend that can’t be ignored. It’s growing faster than dine-in purchases, and it’s popular with the large millennial demographic. This makes working with third-party online ordering and restaurant aggregator sites a viable option. We’ve all heard the estimates that it costs five (or six or seven) times as much…

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