Choosing point of sale (POS) hardware may not seem like too difficult of a task. However, if you want to maximize your return and ensure your technology has a long lifespan, you should take time to consider your options and make sure you are selecting the best POS hardware for your business.
Is your retail or restaurant business filled with traffic? Are spills, steam, dust, and other potentially-damaging things commonplace within your business? Are your workers clumsy? These are questions that will be important when it comes to choosing POS hardware.
Not every POS terminal is suited for every environment. If yours is harsh or “tough” when it comes to technology, you will want to make sure you select rugged hardware capable of withstanding the rigors of your business.
Another factor to take into consideration is how many transactions you expect to be handling daily. A busy quick-service restaurant can potentially handle hundreds of transactions per day, and can’t be slowed down by poor processing. By choosing POS hardware that can keep up with the demand, your business can be operating at maximum speed.
Look for a high-performing central processing unit (CPU) that has a fast processing speed of at least 2.0 GHz for applications with heavy daily transactions. This will make sure you aren’t slowed down by lagging technology and you can handle each and every transaction quickly and efficiently.
Peripherals and Add-Ons
Choosing POS hardware also requires you to choose the peripherals and functions you need, which also depend upon the number of terminals you require. Most retailers and restaurants will need the basics, such as PIN pads, scanners, cash drawers, keypads, and the like.
It’s also important to think about customer needs and functionality as well. Many businesses will require card readers with near-field communication (NFC) to allow customers to use their preferred mobile wallet apps, like Apple Pay and Android Pay.
Also consider whether or not your needs will change as you grow. What future peripherals might you need? It’s important for a POS terminal to be scalable and upgradable by adding new components and capabilities. Make sure any future peripherals you may need can easily be added, and they can work seamlessly with the existing hardware and software.
Perhaps one of the most important factors, though often overlooked, is the manufacturer. When choosing POS hardware, it’s critical to evaluate the manufacturer and its credentials. Look for products manufactured by companies that understand your specific industry – one whose products are tried and true, tested and used by many other businesses within the industry.
Research the average lifespan of these products under varying conditions. If the manufacturer offers truly reputable products, they will be able to stand behind them and offer a warranty of at least three years.
Choosing POS hardware isn’t always an easy task. A lot of research goes into determining which option is right for your business. Hopefully these guidelines can help you navigate your decision a little easier. If you’ve taken everything into consideration and are still unsure, contact Bematech’s team of experienced professionals, who will listen to your specific needs and assist you with selecting the product that will offer you the most value and the biggest return.