Many small or medium-sized restaurant owners don’t think twice about their kitchen receipt printers. They’ve always done business a certain way, or it’s just so common in the industry that it seems like a kitchen printer is the natural solution. But with the growing popularity of alternative solutions like kitchen display systems (KDS), restaurant owners may want to take a closer look at their current receipt printers and ask themselves if they might be better off without. Here are a few ways your bottom line may benefit from getting rid of your kitchen receipt printer and switching to a KDS:
1. Eliminate Waste from Errors
Communication between your front of house staff and your kitchen can make or break your business. When orders aren’t effectively communicated to kitchen staff, errors are bound to happen. Order errors can not only be costly, but can take away from a customer’s experience.
With a KDS, you can ensure orders are made correctly the first time by accurately displaying the ingredient lists, instructions, and modifiers to the kitchen. A KDS can automatically prioritize items, and ensure courses are timed perfectly, so nothing gets overcooked or cold from waiting.
2. Save on Paper
Investing in a KDS has its advantages, both environmentally and financially. A receipt printer causes significant paper waste, not just from the paper it uses when printing correct orders, but also from reprinting orders that were incorrect or lost.
A KDS is a one-time investment, whereas a kitchen receipt printer requires you to consistently purchase ticket paper refills. For a busy restaurant, that ticket paper can be used up quickly. You can also eliminate the distracting noise the printers make, as well as the clutter from used kitchen receipts, allowing your staff to focus better on fulfilling orders accurately.
3. Reduce Table Turn Times
You may not initially think receipt printers waste time, but when the kitchen has to routinely wait for orders to print before they can work on fulfilling them, that time can add up and cut into your profits. A KDS improves communication between wait staff and the kitchen by immediately displaying orders as soon as they are placed, allowing the kitchen to immediately begin working on orders instead of waiting on kitchen receipt printers to produce tickets.
Communication can also be improved within the kitchen itself. During peak hours, when the kitchen is at its busiest, orders can conveniently be moved, prioritized, and rerouted to different prep stations so that one complicated order doesn’t result in delays for the whole kitchen.
4. Identify Bottlenecks
Display systems provide more insight into operations than standard kitchen receipt printers. Management can view information on the KDS to identify problem areas and take measures to correct them, whereas receipt printers offer no such visibility. With a KDS, you can view which items take more time than others to prep in the kitchen, and take measures to streamline the process for these items. You can also adjust the pricing to make sure these items stay profitable.
Additionally, a display system can provide you with information about your staff. If you have orders that are taking more time for some staff members to fulfill than for others, you can provide additional training in order to keep operations moving at a fast pace. You can also determine who in your kitchen is most efficient, and use the data to assist you in scheduling for busy or slow days.
Bematech offers a wide range of restaurant technology that can help your business increase revenue and operate more efficiently. Learn more about our KitchenGo KDS System Line. Request a demo today.