Leveraging a point of sale (POS) system for your vape business has benefits both today and tomorrow. Unlike manual processes and analog cash registers, vape shop POS systems help provide a higher level of customer service and decrease training time with employees as well as position your business to scale as needs grow. Here are some tips to help you choose the best POS system for your vape shop.
1. Identify Your Needs
One of the first things to determine is how many POS terminals you need for your store. If you are opening a small vape shop, one may do the trick. However, if the plan is to open a chain of stores or if you are located in a high foot traffic area (where vape shops often do the best) you may want to consider multiple systems to handle customer demand.
Another consideration is the type of hardware. Do you need an all-in-one stationary vape shop POS system or is a tablet POS system the better option for the space you have and to provide mobile POS capabilities? It is important that your POS hardware matches the needs of your business and the types of customer experiences you want to provide.
2. Understand Total Cost of Ownership
Price is always a factor with a new technology investment, but it’s important to look beyond the initial cost to determine the true cost of a system over time. Purchasing a cheaper system upfront may seem like a good idea, but could be more expensive to repair or replace in the future or require higher payment processing fees. Calculate TCO (total cost of ownership) before making your final decision.
3. Ease of Use and Compatibility
To make the smartest choice for your business, select your POS software first — ensuring it provides all the functionality you need for your vape shop business, and then evaluate compatible hardware choices such as terminals, touchscreens, and peripherals. Choosing hardware first may limit your software choices and result in a system that’s harder to use and harder for new employees to learn.
Many vape shops use iPad or Android based POS systems. They are affordable and easy to use right out of the box, which helps decrease training time. They have mobile capabilities that are compatible with POS software and peripherals like scanners and cash drawers.
4. Mobile Printer Compatible
If you plan to use mobile tablet technology for your vape shop POS, it is vital that it works with a receipt printer. Enhance the mobile experience for customers and streamline staff efficiency with mobile printers that enable your staff to provide a receipt on the spot, regardless of where they are assisting customers in your store.
5. Vendor Assessment
Your choice of vape shop POS vendor can be just as important as the POS system itself. Make sure your vendor can provide adequate training, installation, and technical support to keep your system running and to help you get the most value from your investment. It’s also important to work with a vendor that understands your industry and has a proven track record of successfully installing POS systems for businesses like yours.
A vape shop POS can help you serve customers more efficiently and effectively, which translates to higher foot traffic in your store and higher profits in your pocket. It can also save administrative time and provide visibility into your business so you can make smarter management decisions.
Let Bematech help guide you through the process of choosing the right hardware for your vape business today that will continue to support you tomorrow.